Terms & Conditions

      Please read the terms and conditions carefully before enrolment. 

  1. The registration fee of $30 is a one-time payment, made upon registration with the centre and it is non-refundable.
  2. yearly material fee of $60 per subject is collected upon enrolment.
  3. Insufficient fees paid will result in cancellation of registration/enrolment. 
  4. Fees will be pro-rated if the student registers and commences lesson at any juncture of the month.
  5. Payment of fees can be made via:
  • Cash/NETS (at our learning centre)
  • Cheque made payable to smart learning guru. For cheque, please write the student’s name, contact number, level and subjects taken on the reverse side of the cheque for easy identification. Post-dated cheque is not accepted.
  • Online via 2checkout. 
  1. (Payment of tuition fees shall be made on the last week of every month. 5% Interests will be imposed for late payment of fees.)
  2. Any special prices and/or offers that may be offered are quoted per student.
  3. All payments of fees are non-refundable. However, fees can be credited to the following term if the student is able to produce a medical certificate for the date/s that the student was absent. (If 24 hours’ notice is given, sessions can be ‘banked’ and re-scheduled at any time in the future. If less than 24 hours’ notice is given, sessions can be re-scheduled within 7 days.  If no notice is given, or we are notified after the start time, the session will be lost. Refunds are not given.) Alternatively, if the student is absent for any other reasons, the student may arrange for a make-up lesson/briefing of 15 minutes when the student comes for the next lesson. If the lesson falls on a Public Holiday, no crediting of fees or make up lesson will be conducted. If lessons paid for in advance are missed due to any reason then the lesson missed must be made up in the same week otherwise that lesson cannot be retaken.
  4. The NIE-trained teachers of smart learning guru will endeavour to provide reasonable care of the students while they are under our care or supervision.
  5. All costs incurred as a result of any damage, injury, loss, expense or liability that may be caused to public and/or private property by the student will be paid by the parents/guardians. In the interests of the student’s well-being whilst in the teacher’s care, the centre must be informed of any medical or other conditions affecting the Student.
  6. Please inform the centre of any changes in the students’ & parents’ contact information.
  7. Students should be aware that they are attending a top grade lesson to study and are expected to behave responsibly at all times. Activity which could cause disturbance to other students or centre staff will result in instant dismissal from the course. In such case no refund of fees will be made.
  8. Smart learning guru reserves the right to cancel any class at any time during the term. In the event of cancelled classes, fees paid for the cancelled classes can be refunded or credited to the following term.
  9. In the event parents wish to withdraw his/her child from a class, he/she is required to inform the centre one month prior to the withdrawal date. Failing which, another month of tuition fees will be imposed.
  10. No abusive language/vulgarities or any hurtful comments to anyone shall be used in the forum. The forum is solely used for academic discussions and no solicitation or other intention of uses is allowed. 
  11. Downloaded Smart learning guru materials are only for paid users and registered students and no circulation to the public is allowed. Violators will be sued for copyrights infringements. 
  12. There is no minimum term for membership of paid users. Monthly memberships continue automatically unless one month notification of termination is received. You are responsible for making sure that we have received your written notice.
  13. No lessons will be conducted during the last two weeks of June and the whole month of December. 
  14. We will do our utmost to ensure that you have access to your online account and scheduling service 100% of the time. In the event of a temporary loss of access we undertake to ensure that service is resumed as quickly as possible. Refunds are not available if access is lost temporarily. If you need to reschedule a session and cannot do so online, please call 90303238 (Thomas) or 97272107 (Darren).
  15. Terms and conditions come into effect upon enrolment.
  16. The centre reserves the right to use students’ information, including but not limited to their names, level, school, results and photographs as part of the centre’s marketing purposes.
  17. Smart learning guru reserves the right to amend the Terms & Conditions without prior notice.